Career - Training Officer

Training Officers will coordinate staff training programs based on organisational and employee needs, will use questionnaires and surveys in consultation with managers and staff to analyse training needs as they relate to the goals of the organisation and work area and compile training manuals.They will develop training resources, which may involve preparing notes and visual displays from researched information or their own knowledge and arrange or conduct training courses, which may involve demonstrating equipment, operating video recorders and cameras, leading group discussions or role-playing activities and employing experts to run sessions. They will evaluate the effectiveness of training programs using surveys, questionnaires, interviews and by observation, in order to plan future courses or to amend existing ones. They will obtain information on work-related external courses, prepare reports on their suitability and make recommendations on staff attendance at training courses and prepare, administer and conduct training assessments and will provide career development sessions for existing staff and conduct induction sessions for new employees. They will assist in developing training interventions to meet the needs of internal and external stakeholders and will support learners during training interventions. They will maintain learner outcomes in a Learning Management System.

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