Career - Retail Manager

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Retail Managers will supervise the recruitment, training, conduct and work of staff and will ensure staff are taught correct sales procedures and have a good knowledge of the products they sell. They will maintain a high level of customer service and ensure that complaints from customers about products or staff are quickly resolved and will tell staff about new lines of stock and any changes to the prices of stock and will draw up staff rosters. They will determine the layout of fittings and merchandise so that stock is presented as attractively as possible and will coordinate and conduct sales and other customer promotions. They will monitor stock levels and place orders with the head office, the company warehouse or suppliers when stocks begin to run low. They will coordinate and conduct stocktakes, checking and listing merchandise and asset items such as cash registers, office computers and furniture. They will keep and analyse records of sales figures and financial transactions, including cash, cheque and credit card transactions and will implement and oversee security procedures for stock and cash in the store or department. They will determine the price of stock, including old stock that has been reduced to clear and in some cases, will take direct responsibility for the profitability of the store by ensuring that it achieves its sales targets and that wage costs are kept within budget.
Avg Salary
Australia  $64,777 AUD
United Kingdom  £24,557 GBP
United States of America  $49,311 USD
New Zealand  $51,000 NZD
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