Career - Receptionist

Recptionists will greet visitors and telephone callers and find out the nature of their enquiry and will operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls. They will provide information to assist clients or refer them to appropriate contacts, either in the organisation or elsewhere and arrange appointments for callers or for people working in the organisation and keep records of these. They will carry out word processing, filing, mail-outs, bookkeeping and banking as required and will send out accounts, receive payments and order stationery and office supplies. They will open and deal with incoming mail, and organise outgoing mail and postage and if working in hotels or motels, make reservations, check guests into and out of the hotel, give information about facilities available and advise visitors about places of interest and If working in medical clinics, hair and beauty salons or similar places, organise appointments, deal with changes in schedules, present accounts after treatment and handle money and if working in sales areas, assist with the promotion of products and give prices and details to customers.

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