Career - Car Rental Officer

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Car Rental Officers will receive enquiries from the public either in person or by telephone, take bookings and inform customers of the rental rates charged. They will book customers by entering details such as the type of car, rental period and planned journey into a computer or onto the appropriate form and will check customers' identification and drivers licences, draw up rental contracts and process payments using a computer system. They will arrange for cars to be ready for customers at the rental office or delivered to their hotels or places of business and will explain the controls of the rental cars to customers and provide them with directions and tourist information when necessary. They will check returned cars to log kilometres travelled and for any damage, enter details into a computer and present final accounts to customers. They will receive payment and return customers' prepayments and will note any car problems encountered by customers and follow up with appropriate action. They will process overdue vehicles and collect additional payment and will arrange for cars to be cleaned and refueled, ready for the next customer. They will collate all transactions into a daily report and balance the cash and till.
Avg Salary
Australia  $40,658 AUD
United Kingdom  £20,000 GBP
United States of America  $31,537 USD
New Zealand  $64,683 NZD
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